Call center organization
The call center improves the quality of communication with clients, helps manage the work processes within the company and rationally organize work of the employees. A large number of telephone lines, specialized telecommunications equipment and software allow to receive and process an unlimited number of calls at once.
A call-center is required for:
- calling sales and telemarketing;
- processing of clients requests;
- phone surveys;
- social and marketing researches.
We can organize call centers from the ground up: we lay external communication channels, build internal networks, install a software and hardware complex based on VoIP technology and customize it for specific tasks.