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Call center organization

The call center improves the quality of communication with clients, helps manage the work processes within the company and rationally organize work of the employees. A large number of telephone lines, specialized telecommunications equipment and software allow to receive and process an unlimited number of calls at once.

A call-center is required for:

  • calling sales and telemarketing;
  • processing of clients requests;
  • hotlines;
  • phone surveys;
  • social and marketing researches.

We can organize call centers from the ground up: we lay external communication channels, build internal networks, install a software and hardware complex based on VoIP technology and customize it for specific tasks.